When you first sign in to the Kinetik RCM platform, the Dashboard displays a Common Adjustment Reasons widget.
This data display in the lower right hand corner shows the rejection reason, how many times it's occurred within the selected date range—the default is the last 7 days—and the accompanying code. The purpose is to quickly get an idea of what's getting your claims rejected, at a glance.
In order to fix these problems, refer to the My Claim Was Rejected by the Payor. How Do I Fix The Problem And Resubmit It? article.
Still need help? Send us an email at support@kinetik.care, start a live chat on the platform, or call us at 631-593-2594 ext. 1. We're available from 9a-6p Eastern Standard Time.