Uploading, Viewing and Downloading ERAs
Video How-To
Step-by-Step
You can view ERAs, or Electronic Remittance Advice statements from your payors within the Kinetik platform.
Viewing ERAs
Click on Payments in the left-hand navigation pane to bring up the Payments Dashboard.
By default, ERAs are displayed in a list here. Click on any line item to get a detailed view.
The detailed view of an ERA shows all of the claims associated with that ERA. You can click on any claim to see the individual claim view.
On the Payments Dashboard, you can filter by accounts at the top of the list, or search by check number.
Downloading ERAs
From the list of ERAs, you can download any statement by clicking on the ellipsis icon. The dropdown menu allows you to download the file in either the .835 or .csv format.
Uploading ERAs
Depending on the payor, your ERAs will populate automatically. If Kinetik is not integrated with the payor in question, ERAs can be manually uploaded.
Go to the Payments Dashboard by clicking on Payments in the left-hand navigation pane.
From the Payments Dashboard, click on Upload ERA in the upper right corner.
In the pop up window, first select the payor, then either drag and drop the ERA file into the window, or click Browse Files to use your computer’s File Explorer to locate the file on your computer.
Once uploaded, you can find the ERA in the list on the Payments Dashboard