Resynchronizing, or resyncing your trips on Kinetik Trip Assistant aligns the information on Kinetik with the information on your dispatch platform. In the event you notice a mismatch between the two, the Resync option allows you to bring them into alignment.

Still need help? You can get in contact with our support team by sending us an email at support@kinetik.care, starting a live chat on the platform, or calling us at 631-593-2594 ext. 1. We're available from 9a-6p Eastern Standard Time.