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Save Preferred Addresses for Faster Trip Booking

Updated this week

You can store up to three preferred addresses per member and select them directly from the pickup and drop-off fields during trip creation. Addresses saved by members in the Health App sync automatically to their profile, so you're always working from the same locations they use.

Add a Preferred Address to a Member's Profile

  1. Navigate to the member's profile.

  2. Scroll down to Member Preferred Addresses.

  3. Click Add Address.

  4. In the window that appears, enter:

    • Location Name (e.g., Clinic, Work, Day Program, Hospital)

    • Street Address

    • City, State, and Zip

  5. Click Save.

You can add up to three preferred addresses. These are stored in addition to the member's address already on file (typically their home address).


Use Preferred Addresses During Trip Creation

When creating a trip, navigate to the Trip Details step. Click into the Pickup or Dropoff address field and the member's preferred addresses will appear automatically in the dropdown for quick selection.

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